When you are ready to book your cruise, we need to have the Quote/Booking form completed and returned to us for processing. If you do not have this form, please ask us for one to be sent. In order to secure the date that you want for your cruise, we need a $750.00 deposit to secure your date. Until we see that the deposit has been made, the date in question can be secured by the first person to supply their deposit. You may terminate your cruise up to 30 day’s prior to your cruise date, and a full refund will be given. After the 30 day period, no refund is applicable. If we encounter severe weather on your cruise day, you will be given the option of another day, or a full refund less a 10% administration fee. We do not regard rain as severe weather.

We will contact you approximately 7 days prior to your cruise date to check all of your details, and advise you of the total amount that is due. Please note that we do not accept Credit Cards of any kind. You may pay by Direct Deposit, Cash or Cheque or Credit Card. Fees apply to Credit Cards. Full payment must be made prior to your cruise date. No Payment means NO CRUISE.

We will arrive at the chosen jetty approximately 15 minutes prior to your pick-up time. Passengers should be ready to board immediately. Due to the demand for the use of the jetties, we are not able to tie up for long periods of time. We simply cannot wait for people who are running late. The best idea is to have your group arrive well ahead of time.

Your safety aboard our vessel is very important to us. We also need your help to make our vessel a safe environment for everybody. Anybody displaying an intoxicated behaviour, will be asked to settle down or face being removed from the vessel. If this advise is not taken into account by the cruise organiser, the cruise will come to a premature end. Thankfully we have not needed this drastic action as yet, and hold a perfect safety record for all our cruises. We want your cruise to be enjoyed by everyone aboard.

We cannot allow you to bring your own drinks onboard as we are a fully licensed vessel. You may decorate up to 2 hours before your cruise time, unless otherwise arranged. Please check with us for availability for preloading. This is done at our Marina at Cnr of Rotherham sts and Goodwin sts. Baloons, streamers, banners etc. are fine, but we do not allow confetti, glitter or party poppers ,sparklers etc. . We do have 3 very large eskies for you to use on the vessel. Near the end of your cruise, we will ask you to gather your belongings, ready for departure. Once again we need to disembark everybody at your chosen cruise end time, without delay, or further charges will apply. Any items left behind, will be kept in secure storage for collection at a time that suits Aquarius Charters. This may be a few day’s time, or until our next cruise. We will not make special trips to the vessel for you to collect your belongings.

Yes you can. If you would like to cruise for more time, please check with one of the Aquarius Charters team on board. They will advise you of the cost and any other issues that might arise, such as jetty bookings etc. Extra time must be paid for, at that time by cash only.

Very rarely do we have anyone who becomes sea sick on the river. The only exceptions are too much alcohol. If you suffer a very weak stomach, you may consider taking medication a few hours prior to your cruise. It’s no good taking anything once you feel ill.

High heels look great, but are not a good option for any vessel. The movement of the vessel makes them very unstable. A flat dress shoe or runner is more suitable.

The Most important thing is to have a great time on your cruise. Aquarius Charters always strives hard to make your cruise special. At all times there is a crew member on board who will help you with your needs and answer any queries you may have.

Liquor licensing act 1997, section 113.

Liquor must not be supplied to persons under 18.

You must be at least 18 to consume liquor on these premises.

A person under 18 who obtains or consumes liquor on these premises, and the person who
supplies liquor to the person under 18, are each guilty of an offence (Max. Fine: $2,5oo)

Persons suspected of being under 18 may be required to provide evidence of their age